1. Data Controller
The data controller is KYPLO S.R.L., with its registered office in Romania, Bucharest, Sector 6, Tolbei Street no. 3, Building C50, Entrance A, Office 11.
Contact email: office@kyplo.ro

2. Types of Data Collected
Depending on how you use the Services, we may collect the following categories of data:
– Identification and contact data: name, surname, email address, phone number, billing and payment data.
– Authentication and account data: usernames, encrypted passwords, user identifiers.
– Technical data: IP addresses, browser type, operating system, access logs, cookies and similar technologies.
– Service usage data: settings, preferences, uploaded files, operational data, reports generated, usage history.
– Support-related data: communications with our support team, feedback, and requests.

3. Purposes of Processing
We process data in accordance with applicable laws, in particular Regulation (EU) 2016/679 (GDPR), for the following purposes:
1. Account creation and management.
2. Provision and improvement of contracted Services.
3. Payment and billing management.
4. Security assurance and prevention of unauthorized access.
5. Fulfillment of legal and fiscal obligations.
6. Commercial and marketing communications (only with your consent).
7. Usage analysis and development of new features.

4. Legal Basis for Processing
We process your data based on the following legal grounds:
– Contract performance (Art. 6(1)(b) GDPR).
– Legal obligations (Art. 6(1)(c) GDPR).
– Legitimate interest (Art. 6(1)(f) GDPR), e.g., system security.
– Your consent (Art. 6(1)(a) GDPR) for optional marketing communications.

5. Data Recipients
Your data may be shared with:
– Authorized employees and collaborators of the Provider.
– Third-party service providers (e.g., cloud hosting, payment processors, IT support).
– Public authorities or courts when required by law.
We ensure that third parties comply with confidentiality and security standards consistent with applicable law.

6. Transfer of Data Outside the EEA
If data is transferred outside the European Economic Area (EEA), this will only occur to countries recognized as providing an adequate level of protection or through legal mechanisms (standard contractual clauses, certifications).

7. Data Retention
Your data is retained during the contract term and afterwards, as long as necessary to:
– comply with legal obligations,
– defend our rights in case of disputes,
– or as required by tax and accounting law.
Data no longer used will be deleted or anonymized within a maximum of 3 years after the end of the contractual relationship, unless otherwise required by law.

8. User Rights
Under GDPR, you have the following rights:
– Right of access.
– Right to rectification.
– Right to erasure (‘right to be forgotten’).
– Right to restriction of processing.
– Right to data portability.
– Right to object (including to marketing).
– Right to withdraw consent at any time.
– Right to lodge a complaint with the National Supervisory Authority for Personal Data Processing (ANSPDCP).
You may exercise these rights by contacting us at office@kyplo.ro.

9. Data Security
We implement reasonable technical and organizational measures, including:
– encryption of sensitive data,
– role-based access control,
– system monitoring,
– periodic backups,
– internal security and confidentiality policies.
However, no online system can guarantee absolute security, and the user accepts this risk.

10. Cookies and Similar Technologies
Our website uses cookies to ensure functionality and analyze traffic:
– Essential cookies – necessary for service operation.
– Analytical cookies – for statistics and improvements.
– Marketing cookies – only with your consent.
A detailed cookie policy is available on our website.

11. Changes to the Policy
We reserve the right to modify this Privacy Policy. Any updates will be published on the Website and, if the changes are significant, we will notify you by email at least 30 days before they take effect.

12. Contact
If you have questions or requests regarding this Privacy Policy, you may contact us at:

KYPLO S.R.L.
ATT: Legal Department
Romania, Bucharest, Sector 6, Tolbei Street no. 3, Building C50, Entrance A, Office 11
Email: office@kyplo.ro